License

Hi,

I didn't received my license key ?
Regards
Phil

Comments

  • Hi Phil,

    You will need to log in to your ShaderMap account to download the key. An email should have been sent to the email address you gave PayPal at checkout. Log in here: https://shadermap.com/downloads
  • RSI wrote:
    Hi Phil,

    You will need to log in to your ShaderMap account to download the key. An email should have been sent to the email address you gave PayPal at checkout. Log in here: https://shadermap.com/downloads

    Hey RSI

    I didn't receive anything in my mailbox.
    Transaction paypal number #################

    Phil
  • Hi Phil,

    That is odd. You can still log in with the email address you gave to PayPal. To get a new password, enter that email address here: https://shadermap.com/downloads/_reset.php

    A new password will be sent to you. Once you receive it, you can log in at https://shadermap.com/downloads/

    Then download the SM4 PRO key file and double click it or drag it on to the SM4 shortcut.

    Best,
    Neil
  • RSI wrote:
    Hi Phil,

    That is odd. You can still log in with the email address you gave to PayPal. To get a new password, enter that email address here: https://shadermap.com/downloads/_reset.php

    A new password will be sent to you. Once you receive it, you can log in at https://shadermap.com/downloads/

    Then download the SM4 PRO key file and double click it or drag it on to the SM4 shortcut.

    Best,
    Neil

    I have done the reset 
     
    Your account has been updated. 

    An email with a temporary password has been sent to you.


    Nothing in may mailbox --> Maybe it takes time ?
  • No it should be sent within a few moments. Check your spam folder and i’ll check if it was rejected.

    UPDATE: The email was sent and hasn't been rejected by your email server.
  • Hi,

    I didn't received anything and my spam folder is still empty ...
    I tried 3 times and nothing :(

    Mail : account_pll@sfr.fr
  • Hi,

    I didn't received anything and my spam folder is still empty ...
    I tried 3 times and nothing Sad

    Mail : see private message
    Regards
    Phil
  • I have contacted you via Private Message
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